The IRS sends notices for a number of reasons:

  • You have a balance due.
  • Your return has been changed by the IRS.
  • They need to identify your identity.
  • They need additional information.
  • There is a question about your tax return.
  • You are due a larger or smaller refund.
  • There has been a delay in processing your return.

The first thing to do is to carefully read the letter because it is valuable information. If there has been a change in your return, compare the information that the IRS has provided in the notice or letter side by side with the information in your original return.

Look carefully if there is a certain date that you need to respond by. Make sure you do it in that time frame to minimize additional interest and penalty charges and or to preserve your appeal rights if you do not agree.

If you owe money, pay as much as you can even if you can’t pay the full amount. You may pay online or apply for an Online Payment Agreement or Offer in Compromise.

Make sure you make a copy of the letter to keep with your tax records just in case, you might need them later.

The IRS provides you with contact information in the letter. You can call or write them back if you don’t agree with the information, if the IRS has requested additional information, or if you have a balance due. If you decide to write the IRS back, allow for at least 30 days for their response.

If you need help with contacting the IRS or understanding what has been requested of you from the IRS, our company are full of skilled and experienced people and we would be sure to help you find a solution.

The IRS issues most refunds in less than 21 calendar days. You can use the IRS2Go mobile app or the Where’s My Refund? Tool to start checking on the status of your tax return within 24 hours after the IRS has received your e-filed return or 4 weeks after you mail a paper return. You have access to these tools 24 hours a day and 7 days a week. Remember that you will not get a refund date right away. The IRS has to receive your tax return, process it, and approve it. You usually don’t get a refund date until after your tax return is approved.

Calling the IRS will not speed up the process. Their phone and walk-in representatives can only research the status of your refund if it has been 21 days or more since you filed electronically, more than 6 weeks since you mailed your paper return, or Where’s My Refund? directs you to contact us. If the IRS needs more information to process your tax return, they will contact you by mail.

If it has been longer than 21 days since the IRS received your return and you still have not received your return, it could be one of these reasons:

  • Your return has errors.
  • It is incomplete.
  • It needs to be reviewed further.
  • It is impacted by fraud or identity theft.
  • Or your return includes Form 8379, injured Spouse Allocation, which can take up to 14 weeks to be processed.


If you need help understanding why you have not received the refund you are entitled to, We are here to help. We are experienced with these kind of situations and would help you find a quick fix.

The Internal Revenue Service and the Treasury Inspector General for Tax Administration both continue to hear from taxpayers who have received unsolicited calls from individuals demanding payment while fraudulently claiming to be from the IRS.

Additionally, it is important for taxpayers to know that the IRS:

  • Never asks for credit card, debit card or prepaid card information over the telephone.
  • Never insists that taxpayers use a specific payment method to pay tax obligations.
  •  Never requests immediate payment over the telephone and will not take enforcement action immediately following a phone conversation. Taxpayers usually receive prior notification of IRS enforcement action involving IRS tax liens or levies.
  • Never demands that you pay taxes without giving you the opportunity to question or appeal the amount they say you owe.

If you get a phone call from someone claiming to be from the IRS, here’s what you should do:

  • If you know you owe taxes or you think you might owe taxes, call the IRS at 1.800.829.1040. The IRS employees at that line can help you with a payment issue, if there really is such an issue.
  • If you know you don’t owe taxes or have no reason to think that you owe any taxes (for example, you’ve never received a bill or the caller made some bogus threats as described above), then call and report the incident to TIGTA at 1.800.366.4484.


It is rare to get a call from the IRS, but when it does occur they usually will send a letter before hand letting you know that will you probably receive a call. Our company, Tax Services 4U Inc. has been working with the IRS for a long time and we could help you detect a hoax call.


With more than 12 year’s of experience in Personal and Business Tax Preparation